POSITION SUMMARY

The Global Country Access Specialist will be responsible for the overall planning/execution of international flights while maintaining a high attention to detail, focus and adaptability to our dynamic flight schedule.

DUTIES & RESPONSIBILITIES

• Submit and manage applications for airport slots and PPRs (prior permissions requests), landing, parking and overflight permits for all flights.
• Submit and manage requests for ground handling services, fuel, crew visas on arrival, and other ground related arrangements (special services) for all flights.
• Assist in arranging catering, ground transportation, and hotel arrangements
• Customs/Immigration coordination: General Declarations, APIS transmissions, arrange Outbound/Inbound clearances and crews visas on arrival.
• Ensure crewmembers and passengers meet all entry requirements for countries being visited.
• Provide external agents with all applicable aircraft documents required for trip planning.
• Verify eligibility of aircraft to fly internationally.
• Ensure the safe and legal coordination of scheduled flights.
• Provide exceptional customer service to internal and external customers.
• Understand and interpret applicable regulations to ensure compliance.
• Assist in arranging crew hotels and transportation internationally as required.
• Monitor weather and other events with the potential to impact aircraft operations.
• Assist with research of flight & service deviations.
• Report non-compliance observations for any potential safety, security, or quality issues.
• Make rapid decisions concerning safety, regulations, and economy of operations
• Ensure an efficient and timely communication on all international flight details.
• Ensure all relevant teams are notified of any unforeseen situation and/or changes in international flights that may affect the flight activity
• Provide exceptional customer service to internal and external customers.

EDUCATION & EXPERIENCE

• Bachelor's degree (B. A.) or previous related experience and/or training; or equivalent combination of education and experience.
• Dispatch License along with Business Aviation knowledge is a plus

REQUIRED SKILLS & QUALIFICATIONS

• Must possess the legal ability to work in the UK
• Familiarity with core job competencies including, but not limited to, international operations, Customs/immigration requirements, airport access coordination (landing permissions, slots, PPRs, etc), handling services, weather trends, and ATC flow.
• Able to work in a fast-paced, team-oriented environment
• Strong communication (verbal and written) skills with the ability to self-motivate, handle multiple tasks, meet established targets
• Proficient in Microsoft Office applications

SCHEDULE

• Shift working